R-One Computers Ltd. represents a large number of reputed international manufacturers and suppliers for a variety of computer products since its debut in 2007. From the very beginning our motto has been “CUSTOMER FIRST”! For the quality service, our Customer Service Department has earned the satisfaction and trust of our respected clients. Our Marketing Department, comprising of highly educated and experienced professionals with exposure at home and abroad, has been given required training to be able to communicate with our clients properly and be sensitive to their needs. Our objective is to create a friendly, warm atmosphere for our clients, which allows them to choose and buy their computers according to their individual tastes and requirements. The efforts of the company are adequately supported by Importation, Assembling, Hardware Engineering, Software Development, Web Designing, Logistics, General Service, Material Procurement & Quality Control, Accounts & Finance, and Legal & Public Relations Department adequately support the efforts of the company. Star Tech has an efficient Engineering Department for generating innovative ideas and developing quality products.
Our mission is to build a beautiful tomorrow, keeping in mind the frequent changes in taste and needs of a modern lifestyle. Combining practicality with aesthetic qualities, we will constantly endeavor to maintain our clients’ valued confidence. R-One Computers has become a trusted name in the Computer Business in Bangladesh. From beginning, the company has earned the confidence and goodwill of its clients, within a short span of time, R-One Computers has grown into a renowned and dependable organization, building elegant, aesthetically pleasing structures in computing that grace the finest shape of our National Economy. R-One Computers always presents the best quality products and guaranteed to ensure durability and customer satisfaction. R-One Computers main concentration is to handover the modern technology to the customers and doing so R-One Computers has always been in the lime-light, prime market locations of New Elephant Road. Efforts are underway to cater to the needs of clients in every market segment. The success of a such large company requires specialized labor and highly qualified professional backup and Global has developed a strong team of such highly skilled, experienced, dedicated professionals to work under its competent management. The company currently has 55 employees working; most of them are highly qualified and experienced in their respective fields.
We will maximize long-term return through performance, innovation, and leadership. We will build long-term customer relationships, trust, and loyalty through responsiveness, innovation, flexibility, and value-added superior performance.
We will continue to increase our commitment in our people by recognizing performance, creativity, and innovation, and by providing an empowered, diverse, and safe working environment, which enables growth and development.
We will develop and maintain relationships with suppliers and subcontractors, based on mutual fairness and trust that reward performance, services, and loyalty.
From the very beginning, our principle has been “We listen, we care”. One of R-One Computers strongest points is its efficient Customer Service Department. This department gives personal attention to each client and is known for its prompt, effective action. A warm, friendly atmosphere is created for the client who can make purchase decision at his/her ease, without feeling pressurized.
After sales services are also very efficient and sensitive to the customer’s needs. At every stage, the customer is informed and his/her decision is evaluated and is respected as much as possible. The customer service personnel are always open to new, innovative ideas. Logistical services include repair maintenance facilities such as prompt troubleshooting and extend external flow of support, which deemed necessary at any moment.
Permanent maintenance personnel ensure that the tools are in good condition. R-One Computers is also very concerned about maintaining the after sales service commitment, in order to uphold its image.